Rights of the Client

The IFPA believes in and upholds the rights of the client. Every client has the right to:

• Information
  To learn about the benefits and availability of family planning.
• Access
  To obtain services regardless of sex, creed, colour, marital status or location.
• Choice
  To decide freely whether to practise family planning and which method to use.
• Safety
  To be able to practise safe and effective family planning.
• Privacy
  To have a private environment during counselling or services.
• Confidentiality
  To be assured that any personal information will remain confidential.
• Dignity
  To be treated with courtesy, consideration and attentiveness.
• Comfort
  To feel comfortable when receiving services.
• Continuity
  To receive contraceptive services and supplies for as long as needed.
• Opinion
  To express views on the services offered.